Service Level Agreements – Developing Solid Hand-Off’s and Expectations Between Teams
We don't play any sport without getting to know the rules right? Establish expectations and rules to your team's efforts in satisfying their internal as well as external customers. Templates, Workbook, narrated video and "How to" guide included!
Created by: Riaan du Plooy, Clare Di Frisco
L6S Plus
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We don’t play any sport without getting to know the rules right? Establish expectations and rules to your team’s efforts in satisfying their internal as well as external customers. Templates, Workbook, narrated video and “How to” guide included
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Riaan du Plooy
Master Black Belt | President & Co-Founder - Lean6Sigma Academy
4.9 Instructor Rating
7,403 Reviews
10,000 Students
5 Courses
With over 40 years of hands-on experience, Riaan has led more than 500 Lean Six Sigma implementations across healthcare, manufacturing, finance, hospitality, & more. He began his career as a chemical engineer in breweries & bakeries before rising through roles including Production Manager, Lean Facilitator, & Continuous Improvement Manager.
Clare Di Frisco
Master Black Belt | CEO | Lead Instructor - Lean6Sigma Academy
4.9 Instructor Rating
6,891 Reviews
9,200 Students
5 Courses
Clare is a seasoned transformation expert with a background in IT leadership, cross-functional strategy, and operational execution. She's known for her ability to simplify complexity and drive ambitious initiatives with structure and speed.
Jerome Bell
Professor of Industrial Engr & Six Sigma Methodologies
Learners
27,993 Reviews
122 Students
4 Courses
Acadford, founded by Derar Alhussein, is a trusted training provider that has helped over 100,000 learners worldwide enhance their technical skills and earn industry-recognized Databricks certifications. At Acadford, you will build a strong and practical foundation across all topics covered in the Databricks
Dianne Russell
Professor of Industrial Engr & Six Sigma Methodologies
Learners
27,993 Reviews
122 Students
4 Courses
Acadford, founded by Derar Alhussein, is a trusted training provider that has helped over 100,000 learners worldwide enhance their technical skills and earn industry-recognized Databricks certifications. At Acadford, you will build a strong and practical foundation across all topics covered in the Databricks
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